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We are moving from Data Centre model to Cloud Compute model to reduce risks, enable flexibility and scalability in technical operations.
Calling has been migrated to cloud. No actions or attention is required.
SMSs are yet to be migrated. We are recommending usage of using sms.phonon.in instead of c4c.phonon.in to send SMSs before 15 April 2021
Does it impact me?
If you’re receiving this email, and you are sending SMSs, we need your attention and action for a minor change. There are no major impact on any services.
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How does it impact me? What do I need to do?
Change SMS gateway domain
Now with the calling applications going online if you use c4c.phonon.in the operations will be delivered from AWS Cloud and SMS services are yet to be migrated. And therefore to disambiguate between the two we are recommending usage of sms.phonon.in instead of c4c.phonon.in to send SMSs.
Change whitelisted IPs / Domains:
For your reference please see the output of dig command. This shows both accessing our applications from your network:
Services | Existing IPs / Domains | Action | New IPs / Domains | |
|---|---|---|---|---|
| 1 | Click 2 Call | 192.168.50.15 | Add to the list: | 123.201.221.92 |
| 2 | Sending SMSs | c4c.phonon.in |
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Replace with: | sms.phonon.in |
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For our application to access your network:
Service | Purpose | Previous IP | New IP | |
|---|---|---|---|---|
| 1 | ||||
| 2 |
Former user (Deleted) Please fill the above tables to be sent to the clients.
Will my data remain secure?
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