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Central Platform
1. How do I create an inbound flow?
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"value" : "value for flow variable"}
]
}]
}
10. Email upload:
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You can send an email with attachment to the email ID given. Also note that:
11. The file may be sent as a csv file or zip of csv files. All zip or csv file will be loaded
12. Maximum file size is 5 Mb
13. Upon file being loaded, the user will receive an auto-response message, whether the upload was successful or not
3. How do I create an emergency notification flow?
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You can use this button to get your fellow agent or supervisor on call with you and the customer. At a time 3 people will be available on the call.
Agent UI Mobile Platform
1. How do I Sign Up?
Your Supervisor will add your email ID
You will receive an Invitation email at the registered email ID or will share you username and passcode
For Email: Please click on the verification link to create your password. (Remember this password for future sign in)
For Passcode: If you are added using username and passcode, please use them for the signup process.
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