Phonon Knowledge Base
Welcome to Phonon Knowledge Base
Phonon Knowledge Base contains the manual, documentation, quickstart guides, FAQs, etc. for all Phonon Products.
Central Documentation
- Integrate Phonon Central with Zoho Products
- Documentation
- Quickstart & How-Tos
- Web UI
- Agent UI
- Additional Notes
- KYC Documents
- Initiate Outbound Flows
- Languages Supported on Central
- Variables In Central
- Response Codes In Widgets
- DialogFlow Setup and Use
- VoIP / SIP Calling on Agent UI
- Status In Central
- Preferred Grandstream GRP2601P Configuration for SIP Deskphone
- Reschedule Call
- TCCPR 2018 requirements
- Single Sign On(SSO) - OneLogin
- Email Unsubscription
- Best Practices
- RCS
- CAMPAIGN MANAGER (Technical Documentation)
- Get-Set Key (Techinical Document)
- Approch to Sending Agent UI console logs to the server
- RCS and WhatsApp Template Management Technical Evaluation
- Campaign Manager Phase 2 - Technical Documentation
- Agent Notification Feature (Techinical Document)
- 2 Factor / Multi-Factor Authentication Technical Documentation
- NDNC Scrubbing process
- Efforts Estimation and Code Change Analysis -Advanced Reports
- Campaign Manager Phase 2(Scrubbing) - Technical Documentation
- TCCCPR Compliance(Technical Document)
- TCCCPR Compliances 2018 | Support-UI
- Account Specific Billing for all type of communications
- TCCCPR Performance Report Approach
- DataBase Optimization
- Change Document: DailyDashboardEventLog Functionality Update
- TTS Play widget
- Central - FAQs
- Central Release Notes
- Bulk Handover | Renish Narola
- HDFC BANK LTD (135782) Audit Reports:
- ActiveMQ Management
Recent Blogs
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