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Getting Started with Central

A Central Account gives you access to many different central products like Inbound IVR, Outbound Multicast, Outbound Dialer, Emergency Notification, Click to Call etc.

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In order to create an account on central, you need to follow below steps :

1. Signing Up

Step 1 :

  1. In order to sign up for phonon central, visit “https://central.phonon.in/authorization-server/user/signin”.

  2. Click on ‘Sign Up’.

  3. You need to enter the following details -

    1. Email : Your Email ID in form (Example : help@phonon.io). Please make sure the email address is accurate this will be the username for the account.

    2. Password : Password must contain eight characters, including one uppercase character, one lowercase character, one digit and one special character.

  4. After entering password, again enter the same password to confirm.

  5. Further click on Captcha for authentication purpose.

  6. Read the Terms & Conditions and Click the box to agree to the Central Terms & Conditions

  7. Click on ‘Submit’.

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Note

Didn’t Receive Verification Mail ?

If you have not received any verification mail then follow this steps:

  1. Again Sign In with same Email ID.

  2. An error saying “Account not verified” will be shown.

  3. Click on ‘Here' to resend the verification mail.

  4. Once you click on ‘here', you will be redirected to Resend Verification Mail page.

  5. There you need to complete captcha and click on ‘resend verification Email'.

  6. Then an email with new verification link will be sent to you.

  7. If you still hasn’t received the verification email then you can mail on ‘help@phonon.io’ with you Email and your problem.

2. Account Details

As soon as you login for the first time or if your account details are not saved, you will be asked for some details which are as follows :

1. User Details

In user Details, you need to enter the following parameters -

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Click on ' Create' to save your details.

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2. KYC Process

Once you have become a registered user of Phonon Central, you will have to complete your Know-Your-Customer (KYC) process for the account. If you do not complete your KYC, then you will not be able to use central’s features.

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Once the KYC documents are approved, you will receive Email for the same and you will also be able to see the same in the KYC section of settings page.

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3. Billing Details

  1. For Billing Details, you need to provide following details :

    1. Billing Name : Name on which billing will be made.

    2. Address : Address for billing purpose.

    3. GSTIN : A 15 digit long, Goods and Services Tax Identification Number (only for Indian Individual/Company )

    4. PAN : Permanent Account Number (only for Indian Individual/Company )

  2. Click on ‘Update’ to save the details.

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