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We are moving from Data Centre model to Cloud Compute model to reduce risks, enable flexibility and scalability in technical operations.
Calling has been migrated to cloud. No actions or attention is required.
SMSs are yet to be migrated. We are recommending using sms.phonon.in instead of c4c.phonon.in to send SMSs before 15 April 2021
Does it impact me?
If you’re receiving this email, and you are sending SMSs, we need your attention and action for a minor change. There are no major impact on any services.
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Services | Existing IPs / Domains | Action | New IPs / Domains | |
|---|---|---|---|---|
| 1 | Click 2 Call | No change | ||
| 2 | Click 2 Call | Replace with: | ||
| 3 | Bulk SMSs | Replace with: | ||
| 4 | Phonon UC | uc.phonon.in | No Change | |
| 5 | Bulk Email | c4c.phonon.in | No Change | |
| 6 | Agent Login | c4c.phonon.in | No Change | |
| 7 | Auto OBD | obd.phonon.in | No Change | |
| 8 | Click 2 Call, Phonon UC, Auto OBD, Agent Login, Bulk SMS, Bulk Email | 220.225.53.130 | Replace with: | 13.248.189.77, 76.223.43.236 |
For our application to access your network:
Service | Purpose | Previous whitelisted IP | New IP to be whitelisted | |
|---|---|---|---|---|
| 1 | Egress | Our application to access your resource | 220.225.53.130 | 2 |
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3.6.119.170 |
Will my data remain secure?
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