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We are moving from Data Centre model to Cloud Compute model to reduce operating, technical and business risks, enable flexibility and scalability in technical operations.
All data circuits and access of portals is being migrated to AWS Cloud Operating from AWS Mumbai.
Partial calling has been migrated through our cloud infrastructure located at AWS Mumbai.
Please review the below changes. These changes are being deployed progressively between 15-Apr-21 to 28-Apr-21; therefore we request you to review and adapt to the below changes at earliest.
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1. Change In Domains and IP Addresses:
Services | Existing Domains | Sample OLD URL | Action | New Domains | Sample New URL | |
|---|---|---|---|---|---|---|
| 1 | Click-to-Call | No change | ||||
| 2 | Replace with |
| 3 | Bulk SMSs | Replace with |
| 4 | Phonon UC | Replace with |
No Change
| 5 | Bulk Email |
No Change
Replace with | ||||||
| 6 | Agent Login | No Change | ||||
| 7 | Auto OBD | No Change | ||||
| 8 | Replace with |
2. Change SMS gateway access domain:
Now with the calling applications going online if you use c4c.phonon.in the operations will be delivered from AWS Cloud and SMS services are yet to be migrated. And therefore to disambiguate between the two we are recommending usage of sms.phonon.in instead of
c4c.phonon.into send SMSs. So replacehttps://c4c.phonon.in/BulkSMSwith https://sms.phonon.in/BulkSMS
3. Change PhononUC
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access domain:
Same as Sr. 2 above, we are recommending usage of uc.phonon.in for PhononUC application. Replace
https://c4c.phonon.in/PhononUCwith https://uc.phonon.in/PhononUC.
4. Change Email gateway access domain:
Same as Sr. 2 above, we are recommending usage of email.phonon.in for BulkEmail application. Replace
https://c4c.phonon.in/BulkEmailwith https://email.phonon.in/BulkEmail.
5. Use Single Domain for OBD calls:
Same as Sr. 2 above, we are recommending usage of obd.phonon.in for Auto OBD application. Replace
https://c4c.ponon.in/obdwith https://obd.phonon.in/obd.
6. Change whitelisted IPs:
If you have done any whitelisting at your end of IP addresses for accessing our applications from your network, please change them as:
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