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Getting Started with Central

A Central Account gives you access to many different central products like Inbound IVR, Outbound Multicast, Outbound Dialer, Emergency Notification, Click to Call etc.

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In order to create an account on central, you need to follow below steps :

1. Signing Up

Step 1 :

  1. In order to sign up for phonon central, visit “https://central.phonon.in/authorization-server/user/signin”.

  2. Click on ‘Sign Up’.

  3. You need to enter the following details -

    1. Email : Your Email ID in form (Example : help@phonon.io). Please make sure the email address is accurate this will be the username for the account.

    2. Password : Password must contain eight characters, including one uppercase character, one lowercase character, one digit and one special character.

  4. After entering password, again enter the same password to confirm.

  5. Further click on Captcha for authentication purpose.

  6. Read the Terms & Conditions and Click the box to agree to the Central Terms & Conditions

  7. Click on ‘Submit’.

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  1. Once you click on ‘submit’, a verification Email will be sent to you on your entered Email ID.

  2. When you receive the email, click on Verify button or copy-and-paste the given URL in the browser. This helps you to log in securely.

  3. Once you get verified, login to your central account using your Email ID and Password.

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  4. After login, you will be redirected to ‘Account Details Form'.

Note

Didn’t Receive Verification Mail ?

If you have not received any verification mail then follow this steps:

  1. Again Sign In with same Email ID.

  2. An error saying “Account not verified” will be shown.

  3. Click on ‘Here' to resend the verification mail.

  4. Once you click on ‘here', you will be redirected to Resend Verification Mail page.

  5. There you need to complete captcha and click on ‘resend verification Email'.

  6. Then an email with new verification link will be sent to you.

  7. If you still hasn’t received the verification email then you can mail on ‘help@phonon.io’ with you your Email and your problem.

2. Account Details

As soon as you login for the first time or if your account details are not saved, you will be asked for some details which are as follows :

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  1. Account Type : The account type can be

    1. Individual - If you are individual user of central

    2. Company - If you are part of any company who is a user of Phonon Central.

  2. First Name : Enter your first name.

  3. Last Name : Enter you last name.

  4. Company Name : Enter the name of company in which you are currently working.

  5. Sector : Enter the sector of your company. The sector can be telecom, IT etc.

  6. Select Phone Number : Select the phone number type (mobile number or landline) and enter phone number for verification. [An OTP will be send to verify phone number ]

Click Once all details are filled and valid, click on ' Create' to save your details.

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  1. Click on you name mentioned on right top corner on central’s page.

  2. Click on settings

  3. Click on KYC and further click on edit.

  4. Select Entity Type and upload documents basis your Entity Type. The list of documents based on your entity type is Here.

  5. Further click on ‘submit' to submit the documents.

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