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Getting Started with Central

A Central Account gives you access to many different central products like Inbound IVR, Outbound Multicast, Outbound Dialer, Emergency Notification, Click to Call etc.

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In order to create an account on central, you need to follow below steps :

1. Signing Up

Step 1 :

  1. In order to sign up for phonon central, visit “https://central.phonon.in/authorization-server/user/signin”.

  2. Click on ‘Sign Up’.

  3. You need to enter the following details -

    1. Email : Your Email ID in form (Example : help@phonon.io). Please make sure the email address is accurate this will be the username for the account.

    2. Password : Password must contain eight characters, including one uppercase character, one lowercase character, one digit and one special character.

  4. After entering password, again enter the same password to confirm.

  5. Further click on Captcha for authentication purpose.

  6. Read the Terms & Conditions and Click the box to agree to the Central Terms & Conditions

  7. Click on ‘Submit’.

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Note

Didn’t Receive Verification Mail ?

If you have not received any verification mail then follow this below steps:

  1. Again Sign In with same Email ID.

  2. An error saying “Account not verified” will be shown.

  3. Click on ‘Here' to resend the verification mail.

  4. Once you click on ‘here', you will be redirected to Resend Verification Mail page.

  5. There you need to complete captcha and click on ‘resend verification Email'.

  6. Then an email with new verification link will be sent to you.

  7. If you still hasn’t haven’t received the verification email then you can mail on ‘help@phonon.io’ with your Email and your problem.

2. Account Details

As soon as you login for the first time or if your account details are not saved, you will be asked for some details which are as follows :

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  1. Click on you name mentioned on right top corner on central’s page.

  2. Click on settings

  3. Click on KYC and further click on edit.

  4. Select Entity Type and upload documents basis your Entity Type. The list of documents based on your entity type is Here.

  5. Further click on ‘submit' to submit the documents.

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