Page Comparison

Dialer Make Call API

Use this API to initiate a Dialer Flow request.

...

API URL: https://central.phonon.in/kairos-apis/outbounddialer/create

Request Parameters:

...

1. api-version: Use 1.0 to use the

   Status
   colour Blue title In production

   or TEST to use the

   Status
   colour Yellow title In Testing

   version of the outbound flow.

2. security-id: Get the security ID from the ‘Edit Flow’ page of any Outbound Flow

3. flow-id: Get the 8 characters alphanumeric Flow ID from the ‘Edit Flow’ page of any Dialer Flow

4. calls: Array. Each element in the array represents one call. You can have up to 500 calls in one request.

   1. client-identifier: Callback variable to uniquely represent this request.

   2. start-time: ISO-8601 Timestamp. The date cannot be of past. If time is past (and the date is today) the flow will be initiated immediately.

   3. contact-numbers: Array. Mobile numbers of the customer. You can provide alternate numbers of a customer and calls will be initiated to each number until one is connected in one attempt.

   4. keys: Array of Flow Variables. There’s no limit on how many flow variables can be provided.

      1. "name": "$flow.key.<variable>": Name of flow variable.

      2. "value": "Ankit": Value of the above flow variable.

Response:

1. Successful Response:
   Status Code:

   Status
   colour Green title 200

   Code Block
   language json
   { "api-response-code": 200, "api-response-message": "Success", "request-id": "c46e46f4-dc58-4839-9483-f7dd9aac28a0", "call-details": [ { "client-identifier": "2021-04-28T03:48:07.110Z", "phonon-uuid": "501c78ee-8d06-498e-8952-fce3495f326b" } ] }

...