Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

...

Before sending request, make sure to whitelist your IP through which you are sending API request in the whitelist section.

Request Parameters:

URL

https://central.phonon.io/kairos-apis/outbound/create

Method

Status
colourGreen
titlePOST

Body

JSON

Headers

Content-Type: application/json

Auth

None

Payload:

Code Block
languagejson
{
	"api-version": "1.0",
	"security-id": "<64 character alphanumeric>",
	"flow-id": "<8 character alphanumeric>",
	"calls": [
		{
			"client-identifier": "<identifier, callback parameter>",
			"start-time": "2021-04-28T03:48:07.111Z111+05:30", // ISO-8601 Timeformat
			"contact-numbers": [
				"918000XXXXXX", // Customer Numbers
				"918100XXXXXX", // Alternate customer number(s)
			],
			"keys": [
				{
					"name": "$flow.key.Name",
					"value": "Abhinandan"
				},
				{
					"name": "$flow.key.Language",
					"value": "English"
				}
			]
		}
	]
}

...

  1. api-version: Use 1.0 to use the

    Status
    colourBlue
    titleIn production
    or TEST to use the
    Status
    colourYellow
    titleIn Testing
    version of the outbound flow.

  2. security-id: Get the security ID from the ‘Edit Flow’ page of any Outbound Flow

  3. flow-id: Get the 8 character alpha numeric Flow ID from the ‘Edit Flow’ page of any Outbound Flow

  4. calls: Array. Each element in array represents one call. You can have up-to 500 calls in one request.

    1. client-identifier: Callback variable to uniquely represent this request.

    2. start-time: ISO-8601 Timestamp. Format is 2021-04-28T03:48:07.111+05:30. Date cannot be of past. If time is of past (and date is today) the flow will be initiated immediately.

    3. contact-numbers: Array. Mobile numbers of the customer. You can provide alternate numbers of a customer and calling will be initiated to each number until one is connected in one attempt.

    4. keys: Array of Flow Variables. There’s no limit on how many flow variables can be provided.

      1. "name": "$flow.key.<variable>": Name of flow variable.

      2. "value": "Abhinandan": Value of the above flow variable.

...

  1. IP Not Whitelisted

    Status
    colourBlue
    title401
    : Please whitelist your IP in the Whitelist section.

  2. Checksum Repeated

    Status
    colourYellow
    title201
    : You can trigger the same API payload more than once. Please change at-least one parameter. (Date-time, client-identifier, etc.)

  3. Invalid Security ID

    Status
    colourYellow
    title202
    : Security ID is invalid. Please check the end point and security ID.

  4. Invalid Flow ID

    Status
    colourYellow
    title301
    : Flow ID is invalid. Please check the end point and Flow ID.

  5. Failure

    Status
    colourRed
    title500
    : Any Failure scenario.

3. All Error Codes:

Status Code

Status Message

Status Name

1

400

Invalid Format

INVALID_FORMAT

2

201

Checksum Repeated

CHECKSUM_REPEATED

3

302

Empty Call List

EMPTY_CALL_LIST

4

500

Failure

FAILURE

5

301

Invalid Flow ID

INVALID_FLOW_ID

6

401

IP Not Whitelisted

IP_NOT_WHITELISTED

7

402

Phone Not Whitelisted

PHONE_NOT_WHITELISTED

8

202

Invalid Security ID

INVALID_SECURITY_ID

9

200

Success

SUCCESS

10

203

API Version not Supported

INVALID_API_VERSION

11

204

Invalid SMS Gateway

INVALID_GATEWAY_ID

12

205

Invalid Contact Number

INVALID_CONTACT_NUMBER

13

206

Failure from Gateway

FAILURE_FROM_GATEWAY

14

207

DID Not Mapped

DID_NOT_MAPPED

15

208

No Mask Available

NO_MASK_AVAILABLE

16

209

Partial Success

PARTIAL_SUCCESS

17

210

Invalid Mandatory Parameters

INVALID_MANDATORY_PARAMETERS

18

303

Max Data List Size Exceeded

MAX_DATA_LIST_SIZE_EXCEEDED

19

211

Validity Expired

VALIDITY_EXPIRED

20

212

Insufficient Balance

INSUFFICIENT_BALANCE

21

304

Invalid Flow Version

INVALID_FLOW_VERSION

22

213

No Data Available

NO_DATA_AVAILABLE

Other Docs:

  1. Todo: https://docs.google.com/document/d/1A5UciLQYB6hS7VwKjazU204IxMwlfD_KwSnexlkaa8Y/edit#

  2. Tech API Docs: /wiki/spaces/CB/pages/201752979

  3. Todo, add Security: /wiki/spaces/CB/pages/209224413