Versions Compared

Old Version 2

changes.mady.by.user Abhinandan Shah (Deactivated)

Saved on

compared with

New Version 3

changes.mady.by.user Abhinandan Shah (Deactivated)

Saved on

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

...

  1. Check the Network Configurations here

  2. Check the Agent User Guide here

  3. Check the Supervisor User Guide here

Frequently Asked Questions

1. Can the Agents do Outbound Calling?

Yes, Phonon Communications have the Unified Licence (incl. Audiotex Licence) which allows us to do Outbound Calling.