1. Introduction
This document outlines the requirements and steps to verify your bot and brand information. Verification, once completed, allows your business to display the green tick, indicating verified status. This tick assures users of your authenticity, and it is essential for improving trust and engagement with your brand.
Please ensure all information provided is complete and accurate, as this is critical for the verification and approval process. Follow the steps below to complete each section of the verification form.
2. Steps To Verify Bot and Launch for the Green Verified Tick
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What actions trigger messages to users?
When is the first message sent from the agent to the user? Are messages sent at a consistent date/time, do user actions (such as a purchase) trigger messages, or do external triggers (such as purchases, external triggers such as package deliveries, or scheduled communications sent at specific times) messages?
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