For
...
Following IPs, Domains & Ports needs to be whitelisted.
Policies Required
...
WebRTC / WebPhone
WebRTC Requirements(Mumbai and Banglore)
Source | Destination | Service | Type | Protocol | Port |
|---|---|---|---|---|---|
Agent SIP Device |
SIP | uni-directional/BI-Directional | TCP(TLS) | 5061 | |
Agent SIP Device |
RTP | uni-directional/BI-Directional | UDP |
30000- |
60000 |
Agent SIP Device |
<Your softphone’s STUN Server> Eg. /wiki/spaces/CB/pages/465928305
Source | Destination | Service | Type | Protocol | Port |
|---|---|---|---|---|---|
WSS | uni-directional/BI-Directional | TCP |
3478
Remote Management
In order for us to provide any remote management support, please provide us access to the configuration page of the Deskphone / Softphone for initial 60 days.
For WebRTC / WebPhone
WebRTC Requirements(Mumbai and Banglore)
8089-9000 | |||||||
Agent SIP Device | SIPCLASSIC STUN,TURN | uni-directional/BI-Directional | TCP(TLS) | 5061UDP | 3478 | ||
Agent SIP Device | RTPCLASSIC STUN,TURN | uni-directional/BI-Directional | UDP | 30000-60000 | TCP | 3478 |
...
For Softphone
Following IPs, Domains & Ports needs to be whitelisted.
Policies Required
Please enable the following policies on the local IP address provided for each phone above.
|
|
|
|
|
|
|---|---|---|---|---|---|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Remote Management
In order for us to provide any remote management support, please provide us access to the configuration page of the Deskphone / Softphone for initial 60 days.
...