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  1. Dormancy parameters configuration for New and Existing Users. (Provide screenshot of Admin console else backend coding screenshot)

    1. Active Agents:

      Screenshot 2025-01-23 122916.pngImage Removedimage-20250124-124945.pngImage Added

b. Pending Agents

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  1. Provide screenshot for Application password policy

  • Password expiry: Set.

    Screenshot 2025-01-23 160228.png

  • Password history:  05, Cannot use last 5 passwords

    image-20250124-114513.png

  • Failed login attempts:  Not Set (Video link has been shared)

  • Passwords should be changed at first logon - Not set (As passwords are set up by agents while signing up their phonon account)

  • Presence of two factor authentication for internet facing applications. - Presence of two factor authentication for internet facing applications . - Not set - Already in process and also discussed with Neeraj Sir and Keyur Vasaniis not set currently, but it is already in pipeline.

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  1. .Evidence for interfacing applications.(Provide screenshot of backend where the APIs are present)

    1. Token Generation: https://capi.hdfc.com/Mowbly_api_live_dmz/api/Mowbly/GetData

    2. Get Data API : https://capi.hdfc.com/Mowbly_api_live_dmz/api/Mowbly/GetData

    3. Salesforce

    4. API (SF TOKEN GENERATION) https://login.salesforce.com/services/oauth2/token?grant_type=password&client_id=3MVG9fe4g9fhX0E4OpnKNh.peDwRBcWlqO4X0NmF_.A21k7V1vpmuYmiyTKEUkGfJNe1CXP03pKu9Q4K9Tf_q&client_secret=012E1027827AE9C1DBFBC4456B9B343C4809CDC30617FCF910E0FA0F01B4615A&username=phonon.integration@hdfc.com&password=Phonon@12345xw4eXhuyOsQZ6sM510Aql041j#123jG6UGNvh0xAyNF3avF0Nd881r

    5.  SF-GetAccountIDByFileNo : https://hdfclimited.my.salesforce.com/services/data/v57.0/query/?q=select id from opportunity where HDFC_DASH_File_Number__c='$flow.key.i_filenumber'

    6.  New Lead: https://central.phonon.io/socket/api/publish

    7. Open Page: https://central.phonon.io/socket/api/publish

    8. Query_SF Push : https://hdfclimited.my.salesforce.com/services/data/v57.0/sobjects/Case

    9. Request_SF Push : https://hdfclimited.my.salesforce.com/services/data/v57.0/sobjects/Case

    10. Loan_Complain_SF_Push : https://hdfclimited.my.salesforce.com/services/data/v57.0/sobjects/Case

    11. Deposit_Complian_SF Push: https://hdfclimited.my.salesforce.com/services/data/v57.0/sobjects/Case

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  1.   iSAC ( Not having access to this)

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  1. - Need Details on this.