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Following IPs, Domains & Ports needs to be whitelisted.

Policies Required

Please enable the following policies on the local IP address provided for each phone above.

Source

Destination

Service

Type

Protocol

Port

Agent SIP Device

stun.zoiper.com

CLASSIC STUN

BI-Directional

TCP

3478

Agent SIP Device

softphone-24.phonon.io

SIP

BI-Directional

TCP(TLS)

5061

Agent SIP Device

softphone-24.phonon.io

RTP

BI-Directional

UDP

10000-20000

Remote Management

In order for us to provide any remote management support, please provide us the access to the configuration page of the Deskphone / Softphone for initial 60 days.

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This document has been developed by Phonon.io for the sole and exclusive use of the customer / prospective customer with whom this document is being shared. Further, this document has been provided by Phonon.io to the recipient in good faith and based on request from the recipient for the same. This document is a confidential document and contains confidential product technology, workflow and commercial details that are for the sole usage of the intended recipients of this document. Recipients are advised not to share this document with any third party that is not the intended recipient of this document and neither to bring this document in full or parts into the public domain. Any unauthorized access may be brought to Phonon.io’s notice immediately. Phonon.io is free to take any legal action it deems necessary against any person or entity that violates this confidentiality agreement. Phonon.io is bound and governed by the rules of the state of Gujarat in India. In case you are not in agreement with the terms set in this clause or are not an intended recipient of this document, please destroy the document and intimate us of the same at info@phonon.io.