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Following IPs, Domains & Ports needs to be whitelisted.

Policies Required

Please enable the following policies on the local IP address provided for each phone above.

Source

Destination

Service

Type

Protocol

Port

Agent SIP Device

softphone-24.phonon.io

SIP

BI-Directional

TCP(TLS)

5061

Agent SIP Device

softphone-24.phonon.io

RTP

BI-Directional

UDP

10000-20000

Agent SIP Device

<Your softphone’s STUN Server> Eg. /wiki/spaces/CB/pages/465928305

CLASSIC STUN

BI-Directional

TCP

3478

Remote Management

In order for us to provide any remote management support, please provide us the access to the configuration page of the Deskphone / Softphone for initial 60 days.

WebRTC Requirements

Source

Destination

Service

Type

Protocol

Port

Agent SIP Device

webrtc.phonon.io

SIP

BI-Directional

TCP(TLS)

5061

Agent SIP Device

webrtc.phonon.io

RTP

BI-Directional

UDP

30000-60000

Agent SIP Device

webrtc.phonon.io

WSS

BI-Directional

TCP

8089-9000

Agent SIP Device

webrtc.phonon.io

CLASSIC STUN,TURN

BI-Directional

TCP

3478

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