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Please find the preferred grandstream configuration for the SIP Deskphone.

  1. Step 1: Go to the grandstream configuration page for the http://[DESKPHONE_IP]/account/accts/general, eg. http://10.64.26.43/account/accts/general

  2. Step 2: Login using credentials

  3. Step 3: Change the following settings for each deskphone user

Settings

Parameter

Change To

Accounts > General Settings

Nat Traversal

Keep Alive

Use SBC

True (Checked)

Accounts > SIP Settings

Enable OPTIONS Keep-Alive

True (Checked)

Registration Expiration

3600

Accounts > Codec Settings

Selected

Only PCMA

Symmetric RTP

True (Checked)

RTP Timeout

60

Phone Settings > General Settings

Local RTP Port

10046 (Greater than 10,000)

Use Random Port

False (Unchecked)

Video Tutorial

hew-fdvy-rdi (2022-03-04 01_32 GMT-8).mp4

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