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SIP Calling: Network Configurations

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Created by Abhinandan Shah (Deactivated), last modified on Mar 23, 2022

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Following IPs, Domains & Ports needs to be whitelisted.

Policies Required

Please enable the following policies on the local IP address provided for each phone above.

Source	Destination	Service	Type	Protocol	Port
Agent SIP Device	softphone-24.phonon.io	SIP	BI-Directional	TCP(TLS)	5061
Agent SIP Device	softphone-24.phonon.io	RTP	BI-Directional	UDP	10000-20000
Agent SIP Device	<Your softphone’s STUN Server> Eg. /wiki/spaces/CB/pages/465928305	CLASSIC STUN	BI-Directional	TCP	3478

Remote Management

In order for us to provide any remote management support, please provide us the access to the configuration page of the Deskphone / Softphone for initial 60 days.

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