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For Softphone

Following IPs, Domains & Ports needs to be whitelisted.

Policies Required

Please enable the following policies on the local IP address provided for each phone above.

Source

Destination

Service

Type

Protocol

Port

Agent SIP Device

softphone-24.phonon.io

SIP

uni-directional/BI-Directional

TCP(TLS)

5061

Agent SIP Device

softphone-24.phonon.io

RTP

uni-directional/BI-Directional

UDP

10000-20000

Agent SIP Device

<Your softphone’s STUN Server> Eg. /wiki/spaces/CB/pages/465928305

CLASSIC STUN

uni-directional/BI-Directional

TCP

3478

Remote Management

In order for us to provide any remote management support, please provide us access to the configuration page of the Deskphone / Softphone for initial 60 days.


For WebRTC / WebPhone

WebRTC Requirements(Mumbai and Banglore)

Source

Destination

Service

Type

Protocol

Port

Agent SIP Device

webrtc.phonon.io/webrtc-blr.phonon.io

SIP

uni-directional/BI-Directional

TCP(TLS)

5061

Agent SIP Device

webrtc.phonon.io/webrtc-blr.phonon.io

RTP

uni-directional/BI-Directional

UDP

30000-60000

Agent SIP Device

webrtc.phonon.io/webrtc-blr.phonon.io

WSS

uni-directional/BI-Directional

TCP

8089-9000

Agent SIP Device

webrtc.phonon.io/webrtc-blr.phonon.io

CLASSIC STUN,TURN

uni-directional/BI-Directional

UDP

3478

Agent SIP Device

webrtc.phonon.io/webrtc-blr.phonon.io

CLASSIC STUN,TURN

uni-directional/BI-Directional

TCP

3478

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