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This report is used to view the performance of NLP Engine, wherever used in the flow.

Sr No.

Column Name

Description

1

Flow ID

Unique ID of flow given by system at the time of creating the flow.

2

Flow Name

Name of the flow, given by the user at the time of creating the flow.

3

Phonon UUID

Unique ID generated by the system, for each call record.

4

Request ID

Unique ID generated by the system, for each request. The request can be sent by either API, Email upload or Direct upload.

5

Attempt ID

Unique ID generated by the system for each attempt to call.

6

Widget Execution Time

Time taken to execute a particular widget (Timestamp in IST).

7

Widget Title

Name/Title of the widget set by user if any

8

API Start Time

Start time of API (Mostly DialogFlow)

9

API End Time

End Time of API (Mostly DialogFlow)

10

NLP Engine

Type of NLP Engine used (DialogFlow or IBM Watson)

11

Assistant ID

It is the project ID of Google Cloud

12

Input

Input of speech processing

13

Intent Fetched

Intent fetched after processing end user’s input

14

Intent Confidence Score

Confidence score of the intent that is fetched.

15

Response Fetched

Response that is fetched from the dialogFlow, after the intent is fetched (if enabled in speech processing widget).

16

Response Time

Time taken to fetch the intent or entity in millisecond.

17

Entity ‘N' Name

Range of 'N’ will be from 1 to 20. Name of Entity that is fetched.

18

Entity 'N' Value

Range of 'N’ will be from 1 to 20. Value obtained from that Entity.

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