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  1. We have a business risk with our existing data centre belonging to Reliance Communications DAKC. NCLT has begun bankruptcy process for Reliance Communications[1] and therefore we are proactively moving our operations out.

  2. Using this opportunity, we are accelerating our plan to move from data centre model to cloud compute model

  3. By being a complete cloud solution, it enables us to:

    1. Scale up rapidly as we need

    2. Improve the processing power of our applications

    3. Have a more reliable, flexible and secure infrastructure

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  1. If you were using Bangalore DIDs (080688XXXXX), use the new DIDs of Mumbai (022684XXXXX). The DID List will be given to you by soon. ETA Monday, 26th April, 2021.

  2. For our application to use any of your resources from your network (such as API calls), please add the following Egress IP addresses to be whitelisted at your end.

    1. IP to be appended: 65.1.191.148

  3. (For HDFC and RSGI Only): Few configuration changes in DB will be done

  4. (For GoAir Only): Tunnel has be created between 1point1 media gateway servers and AWS Data Centre

If there’s anything else, please let us know by Monday, 26th April, 2021 EOD so we can plan accordingly.

What about Data Security?

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No, there are no changes in the URLs for central. They will be switched automatically to new location. URLs will remain same as before: https://central.phonon.io/*

Who shall reach out to for any query?

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