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Plug n Play | Just use any Chrome Desktop Browser v90+ with a stable internet connection of 100 KBs and a headset, and the agents are ready to take calls | ||
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| 1 | High Definition Audio | With internet calling, the call quality will be in high definition. | |
| 2 | Auto Answer | WebRTC has a feature which allows us to configure whether the incoming calls will be auto-answered. In future this feature can made configurable as per the client requirements. | |
| 3 | Secure | Secure connection with TLS & SRTP encryption | |
| 4 | Setup | Agent can directly setup the preferred Microphone & Speakers |
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Release Summary | Release Version | Schedule | ||||||
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Phonon Web Call - Integration with WebRTC on Agent UI |
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Auto Answer After (sec) |
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Connection Indicator |
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Agent Setup to select Microphone & Speaker |
| 01 |
Pricing
Phonon Web Phone will be available free-of-cost with Agent License
| Status | ||||
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