...
This will create a lightweight Agent UI application on your mobile.
...
Select the Web Call option and refresh the application once.
...
Now open the Chrome browser, login log in to your CRM application, and open the contact details of any customer.
Open the Agent UI application and chrome browser in split-screen mode.
...
.
How to open split-screen in Lenovo TB-X505X
Open the recent apps, long-press the Phonon Agent Interface application, and then click on 'Split Screen'. The system will open the Agent UI on the half screen.
Now select the Chrome browser. The system will open the Chrome browser in another half of the device.
How to open split-screen in Samsung SM-T595
Open the recent apps, click on the Phonon Agent Interface application icon and select 'Open in split screen view'. The system will open Agent Interface in the half screen.
Now select the Chrome browser. The system will open the Chrome browser in another half of the device.
Refer the following screenshot for reference.
...
Now you are logged in to your CRM application and Agent UI is active in parallel which is ready for Click2Call functionality.