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Follow the below mentioned steps.

If adding DIDs from Backend in account:


1) Update into DIDMaster table in “account_ID” column.

Example: UPDATE DIDMaster set account_accountID=3306 WHERE didID =99726


2) Configure Rate Plan for that DID. Please find the link of document for Rate Plan below.

Note: Everytime a New DID is added in the “ACCOUNT” then for a single DID rate plan should be configured.

https://docs.google.com/document/d/1VSyaXAgXVvalvSkAm3Zq98i3myEyUd5muO-SHaedA3k/edit?pli=1#heading=h.i21ugbsnlf6

If adding DIDs from Backend in Flows:

1) Insert into FlowDIDMapping table using didID or flowID.

Example: INSERT INTO centraldb.FlowDIDMapping(active, lastUpdatedTimestamp, flowID, didID)
VALUES(1, '2020-09-19 22:41:43', 8407, 22645);

2) Insert into FlowIvrChannelPoolMapping table with respect to ChannelPoolID.

Example: INSERT INTO centraldb.FlowIvrChannelPoolMapping(active, weight, flowID, channelPoolID, consumers, makeCallPresent) VALUES(0, NULL, 27726, 367, 1, 1);


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