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Central
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Integrate Phonon Central with Zoho Products
Documentation
Quickstart & How-Tos
Web UI
Agent UI
Additional Notes
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KYC Documents
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Initiate Outbound Flows
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Languages Supported on Central
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Variables In Central
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Response Codes In Widgets
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DialogFlow Setup and Use
VoIP / SIP Calling on Agent UI
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Softphone & Web Phone: Network Configurations
Using Web Phone on Agent UI
Using Softphone with Mobile Agent UI
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Softphone Calling on Mobile & Desktops
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Using Deskphone with Agent UI
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Status In Central
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Preferred Grandstream GRP2601P Configuration for SIP Deskphone
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Reschedule Call
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TCCPR 2018 requirements
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Single Sign On(SSO) - OneLogin
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Email Unsubscription
Best Practices
RCS
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CAMPAIGN MANAGER (Technical Documentation)
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Get-Set Key (Techinical Document)
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Approch to Sending Agent UI console logs to the server
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RCS and WhatsApp Template Management Technical Evaluation
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Campaign Manager Phase 2 - Technical Documentation
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Agent Notification Feature (Techinical Document)
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2 Factor / Multi-Factor Authentication Technical Documentation
Central - FAQs
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Central Release Notes
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Bulk Handover | Renish Narola
HDFC BANK LTD (135782) Audit Reports:
Core
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Annexures
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FOS Enabler
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Barge-In Functionality
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